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Contact Us

Due to the current situation we are all facing, our goal is to maintain excellent customer care while keeping our associates safe. We are currently working with limited staff so you may experience a delayed response to your email.

You may use our Chat feature to connect with one of our Customer Care Representatives if you need immediate assistance regarding your existing order such as, requesting to cancel your order, update a shipping address or update your credit card information.

We are working as quickly as possible to answer your email and calls. We appreciate your understanding and patience, and apologize for any inconvenience this may cause.

Frequently Asked Questions
Most of the information you need can be found on our web site.
See Frequently Asked Questions


Contact Customer Service
If you can't find what you are looking for, please let us know. We'll be happy to help you in any way we can. You can click here to contact Customer Service or you can email at service@springhillnursery.com.

Please include the following information in your email:

  Order Number
  Account Number
  Customer Name
  Zip Code

Additional Contact Information:

Mailing Address:
Spring Hill Nurseries
Customer Service
P.O. Box 330
Harrison, OH 45030-9935

Order Phone: (513) 354-1509
Customer Service Phone: (513) 354-1510
Fax: (513) 354-1504

Customer Service Email: service@springhillnursery.com



Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service


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