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When will my order ship?

Orders for birding supplies, fertilizers, gift certificates and other general merchandise are typically shipped within 5 business days. If fertilizer is ordered with a plant order, you will receive your fertilizer with your plant order.

Plants will be shipped at the proper planting time for your area of the country during the shipping timeframes outlined below:

2018 Fall Shipping Schedule
Zones Iris Rhizomes Bulbs, Potted Plants and Perennials
1A - 6B 8/13/18 - 11/2/18 9/4/18 - 11/2/18
7A 8/13/18 - 11/16/18 9/4/18 - 11/16/18
7B-10B 8/20/18 - 11/16/18 9/4/18 - 11/16/18
Last Order Date Zones 1-6: 10/29/18
Zones 7-10: 11/12/18
Zones 1-6: 10/29/18
Zones 7-10: 11/12/18

SHIPPING & HANDLING CHARGES
If your Product Subtotal is: Add
Up to $20.00 $7.95
$20.01 - $40.00 $9.95
$40.01 - $70.00 $11.95
$70.01 - $100.00 $13.95
$100.01 - $150.00 $15.95
$150.01 or more $17.95

Shipping Note:

Due to hot weather conditions, we are unable to ship most plant items July through August.

The type of product you order or the weather in our area or yours may affect the anticipated shipping schedule.

Based on the contents of your order we always strive to ship your order complete, and as early as possible. Large orders may be shipped in more than one package.

Bare-root perennials, trees and shrubs are kept in the nursery row until full dormant. This promotes optimum transit conditions and success in your garden. In the Fall, these plants tend to arrive at the later end of the shipping window.

In all cases, we choose the fastest, most efficient way to send your order.

For trees and other oversize items, we do not ship to PO boxes and it will be delivered via FedEx Home delivery.

After you place your order, you will receive an email confirmation with the details of your order and a delivery estimate.

You will also receive an email notification when your order ships with an updated arrival estimate.

At any time after you place your order you can check your order status on our website using your email or the account number found in your order confirmation email.

Please note that we cannot ship outside of the 48 contiguous states.


Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service


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